Frabo OS · Money Recovery · Indonesia
Charge disputes, drafted and routed for you
Frabo OS turns a wrong charge into a ready-to-send dispute: a professional letter for vendors that take email, or a natural phone script for banks and card issuers that resolve disputes by phone — always sent or placed only with your approval.
Indonesia: your consumer-protection context
In Indonesia, Consumer Protection Law No. 8 of 1999 provides remedies for non-conforming or defective goods; return windows follow the seller’s policy. This is general guidance, not legal advice — Frabo acts on your receipt’s real terms and your approval.
The right channel, automatically
Banks and card issuers (Capital One, Chase, Amex, and the like) don’t resolve disputes by email — you call. Frabo’s engine detects that and prepares a phone script instead of an email; for regular merchants it drafts the dispute letter. One engine, correct channel every time.
Signed as you, grounded in facts
The dispute cites your real transaction — amount, date, reference — and is signed with your name and title. No invented policy language, no fabricated claims. Just a precise, credible dispute.
You stay in control
Review the draft or script, then approve. For calls, Adam speaks only after you tap “Allow Adam to speak.” Every action is logged to your Money Protection ledger.
Frequently asked
Does Frabo dispute charges with my bank automatically?
No. Frabo prepares the dispute (letter or phone script) and acts only when you approve. For calls, Adam speaks only after you explicitly allow it.
Why a phone script for my bank instead of an email?
Banks and card issuers resolve disputes by phone, not email. Frabo’s engine routes those to a call script automatically so you’re not emailing an address that won’t act.
Is my dispute grounded in real data?
Yes — it’s built from your actual transaction (amount, date, reference). Frabo never fabricates policy language or numbers.
Related: Automatic refund recovery for your business · Duplicate charge detection and reversal · Price-drop refunds within your return window
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